Mail More Love Terms of Use

Welcome to Mail More Love! These Terms of Use ("Terms") govern your use of our website, products and services (the “Site”). Please read these Terms carefully. By accessing our Site or participating in our services (the “Services”) you agree to be bound by these Terms and by our Privacy Policy.

1. What is Mail More Love?

Mail More Love is a monthly subscription box full of beautiful paper treasures for you to send into the world to connect with your loved ones. It’s a reminder to your loved ones of who they are - someone special enough to receive real mail; and a reminder of who you are - someone who loves them enough to send it.

2. Who Can Use Mail More Love?

You may access this Site only if you can form a binding contract with Mail More Love LLC (“Mail More Love”) and if you agree to these Terms. Any use of our Site, products or Services by children under the age of 13 is prohibited.

3. Creating An Account

Creating a Mail More Love account will allow you to login to the Site and gain access to additional features such as the ability to subscribe to our boxes or send one as a gift. Registration will require you to provide personal information including your name, contact information and password along with your payment details.

You must provide us with accurate and complete information at the time of registration. Failure to do so may constitute a breach of these Terms, which could result in the termination of your account. You can update, modify, or delete the information in your account at any time. It is your responsibility to maintain your account and keep it secure. If you feel that your account security or password has been compromised, please contact us immediately.

4. Subscription Terms

Mail More Love offers various monthly subscription plans and prepaid gift subscriptions. By purchasing a monthly subscription, you agree that your subscription has an initial charge and a recurring charge at the current subscription rate and you accept responsibility for all recurring charges prior to cancellation. Monthly subscriptions will be automatically renewed and charged for each successive subscription period at the current subscription rate until cancelled. Prepaid gift subscriptions will not be automatically renewed. One-time purchase may be available for certain products, which does not require a subscription plan.

5. Cancellation Terms

You may cancel your monthly subscription at any time by logging into your account and updating your preferences. Prepaid gift subscriptions may not be cancelled and are nonrefundable.

6. Risk of Loss

Boxes purchased from our Site will be shipped by a third party carrier. Mail More Love does not assume liability for such carriers and risk of loss for purchased boxes shall pass to you upon our delivery to the carrier.

7. Acceptable Usage of Our Site

Mail More Love reserves the right, but is not obligated, to monitor your use of our Site, products and Services and may remove any user content that we believe violates these Terms or our Privacy Policy. Specifically, when using the Site you agree:

• Not to post any user content that contains any information that is illegal, fraudulent, false, misleading, deceptive, disparaging, offensive, or otherwise objectionable;

• Not to use our Site in a way that creates a risk of harm, injury, emotional distress, death, disability, or physical or mental illness to any person or entity;

• Not to use our Site in a way that infringes on the trademarks or intellectual property rights of Mail More Love, or any other person or entity;

• Not to access, tamper with, hack, or use non-public areas of our Site or computer systems, including taking any measures to avoid, bypass, remove, deactivate, impair, or otherwise circumvent any technological measure implemented by Mail More Love to protect our Site;

• Not to access, scrape, upload, or download user content through the use of any engine, software, tool, agent, device, mechanism, automated scripts, spiders, robots, crawlers, data mining tools, or any other software;

• Not to send any unsolicited or unauthorized spam, spam comments on posts, advertising messages, promotional materials, email, junk mail, or other form of solicitation;

• Not to use our Site for any commercial purpose or the benefit of any third party, except as otherwise explicitly permitted by these Terms;

• Not to decompile, disassemble or reverse engineer any of our software or Site;

• Not to interfere with, or attempt to interfere with, the access of any user, host or network, including, but not limited to, sending a virus, overloading, flooding, or spamming;

• Not to collect or store any personally identifiable information from our Site or from other users without express permission;

• Not to violate our Terms or any other applicable law or regulation, and not to encourage or enable any other individual to violate our Terms or to do any of the activities prohibited in these Terms.

8. User Content

You acknowledge that: (i) you own and are solely responsible for the content that you submit, post, or transmit (ii) that the content is accurate and consistent with the purpose of the Site (iii) that use of the content you supply does not violate these Terms, (iv) that the content will not cause injury to any person or entity, and (v) that you will indemnify Mail More Love and its affiliates for all claims resulting from content you supply.

You further grant Mail More Love a non-exclusive, royalty-free, transferable, sublicensable, worldwide license to use, store, and display your user content or the purposes of providing our Services.

9. Our License to You

Mail More Love grants you a limited, non-exclusive, non-transferable, revocable license to use our Site in accordance with these Terms and our Privacy Policy. We may permanently or temporarily terminate or suspend a user without notice for any reason, including if, in our sole determination, these Terms have been violated.

10. Privacy Policy

Mail More Love respects your privacy and we will never sell, loan, rent, trade or give away any personal information provided to us. Your personal information is used by us solely to provide our Services. For information about our policies and practices regarding the collection and use of your personal information please read our Privacy Policy. Our Privacy Policy is part of these Terms, therefore, by using our Site or Services you also agree to our Privacy Policy.

11. Intellectual Property

The Mail More Love name and logo are trademarks of Mail More Love LLC. You may use these trademarks to identify our products and services so long as your use of our trademarks complies with these Terms and you agree not to use our trademarks in any manner that infringes upon the intellectual property rights of Mail More Love.

The materials on this Site, as well as the organization and layout of this Site, are copyrighted and are protected by United States and international copyright laws and treaty provisions. You may access, download and print materials on this Site solely for your personal and non-commercial use.

No right, title or interest in any of the materials contained on this Site is transferred to you as a result of accessing, downloading or printing such materials. You may not copy, modify, distribute, transmit, display, reproduce, publish, license any part of this Site, create derivative works from, use on any other website, transfer or sell any information obtained from this Site without the prior written permission of Mail More Love.

12. Third-Party Links, Websites and Services

Our Site relies on Cratejoy for hosting, payment processing, and other third-party features that facilitate our Services. We do not assume responsibility for any third-party websites not owned or controlled by Mail More Love and their own respective terms of use may apply. If you access any third-party website, service, or other content from this Site, you do so at your own risk and you agree that Mail More Love will have no liability arising from your use of the third-party site, service, or content.

13. Disclaimers

Mail More Love specifically disclaims any and all warranties and conditions of merchantability, fitness for a particular purpose, and non-infringement, and any warranties arising out of course of dealing or usage of trade. Our Site is provided on an "as is" basis without warranty of any kind, whether express or implied. Mail More Love takes no responsibility and assumes no liability for any user content that you or any other user or third transmits using our Site.

14. Limitation of Liability


15. Indemnity

You agree to indemnify and hold harmless Mail More Love and its officers, directors, employees and agents, from and against any claims, lawsuits, proceedings, disputes, demands, liabilities, damages, losses, costs and expenses, including, without limitation, reasonable legal and accounting fees including costs of defense of claims, suits or proceedings brought by third parties, in any way related to (i) your access to or use of our Site, (ii) your user content, or (iii) your breach of any of these Terms.

16. Governing Law and Jurisdiction

These Terms shall be governed by the laws of the State of New York, without respect to its conflict of laws principles. You agree to submit to the personal jurisdiction of a state court located in New York or a United States District Court located in New York, for any actions not subject to arbitration.

17. Arbitration

For any dispute you may have with Mail More Love, you agree to first contact us and attempt to resolve the dispute with us informally. If Mail More Love is not able to resolve the dispute with you informally, we each agree to resolve any claim, dispute, or controversy (excluding claims for injunctive or other equitable relief) arising out of or in connection with or relating to these Terms by binding arbitration by the American Arbitration Association ("AAA") under the Commercial Arbitration Rules and Supplementary Procedures for Consumer Related Disputes then in effect for the AAA, except as provided herein. Unless you and Mail More Love agree otherwise, the arbitration will be conducted in New York County in the state of New York. Each party will be responsible for paying any AAA filing, administrative and arbitrator fees in accordance with AAA rules.

The award rendered by the arbitrator shall include costs of arbitration, reasonable attorneys' fees and reasonable costs for expert and other witnesses, and any judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction. Nothing in this Section shall prevent either party from seeking injunctive or other equitable relief from the courts for matters related to data security, intellectual property or unauthorized access to our Site.

All claims must be brought in the parties' individual capacity, and not as a plaintiff or class member in any purported class, class action, or representative proceeding. Unless we agree otherwise, the arbitrator may not consolidate more than one person's claims. You agree that, by entering into these Terms, you are waiving the right to a jury trial and the right to participate in a class action.

18. Statute of Limitations

You agree that regardless of any statute or law to the contrary, any claim arising out of your use of our Site or these Terms must be filed within one (1) year after such claim arose.

19. Separate Agreements

You may have other agreements with Mail More Love in addition to these Terms. These Terms do not modify, revise or amend the terms of any other agreements you may have with Mail More Love.

20. Notification of Changes

Mail More Love reserves the right to change these Terms from time to time at its sole discretion. If changes are made to these Terms, your continued use of the Site indicates your consent to the Terms as posted.

21. Contact Information

If you have any questions regarding these Terms please contact the Customer Care at .

Mail More Love Privacy Policy

Mail More Love is committed to protecting the privacy of our users while they use our website, products and services (the “Site” or “Services”). We want you to understand what information we collect about you, how we collect it and how that information is used. You agree that your use of the Site signifies your acceptance of this Privacy Policy. If you do not consent to the terms of this Privacy Policy, please do not use this Site.

1. Information Collected

We collect two types of information from you: (1) information that you voluntarily provide to us through our registration process, and (2) cookies; information that is derived through automated tracking mechanisms.

2. Voluntary Information

In order to fully access this Site and use our Services you must first complete the registration process, during which we will collect personal information about you including your name, contact information and payment details.

3. Cookies

Our Site uses cookies and other tracking technologies to enable us to serve secure pages to our users without asking you to sign-in repeatedly. Most web browsers allow you to control cookies, including whether or not to accept them and how to remove them. You may set most browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser. Please note that if you choose to erase or block your cookies, you will need to re-enter your name and password to gain access to certain parts of the Site.

4. How We Use Your Information

Your personal information will not be sold, shared, rented or otherwise transferred to unaffiliated third parties for any purposes other than to deliver Services on behalf of the Site, unless required by law. Your personally identifiable information is used by the Site, and our affiliates, to authenticate your identity and to provide you with customized investment information and reports in accordance the Services.

We may permit certain trusted third parties to track non-identifying data, including but not limited to, the source address that a page request is coming from, your IP address or domain name, the date and time of the page request, the referring website, and other parameters in the URL. This information is collected in order to better understand usage of the Site and enhance its performance. To the extent that the information collected is non-identifying or aggregate information, we may use such information for any purpose.

The Site may disclose your contact information in certain cases where we have reason to believe that disclosing this information is necessary to identify, contact, or bring legal action against someone who may be violating our Terms or this Privacy Policy or may be causing injury or interference with our rights, property, our users or anyone who could be harmed by such activities.

5. How We Protect Your Information

We are committed to protecting the information that we receive from you. We take appropriate security measures to protect your information against unauthorized access to or unauthorized alteration, disclosure or destruction of data. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we maintain appropriate physical, electronic, and managerial procedures to safeguard and secure the information and data stored on our system. While no computer system is completely secure, the measures we have implemented are above industry standards.

6. Email Choice/Opt-out

As part of our Services you may occasionally receive email communications from us such as notifications relating to your account. If you no longer wish to receive updates or notifications please contact the Customer Care at .

7. Third-Party Websites and Services

Our Site may contain links to third-party websites or services. These websites may have their own applicable privacy policy.

8. Children's Privacy and Parental Controls

Mail More Love is intended for adults only, and we do not solicit any personal information from children. If you are not 13 years old or older, you are not authorized to use the Site.

9. Security Disclaimer

By consenting to this Privacy Policy, you acknowledge that no data transmission over the internet is completely secure. We cannot guarantee or warrant the security of any information you provide to us and you transmit such information to us at your own risk.

10. Notification of Changes

Mail More Love reserves the right to change this Privacy Policy from time to time at its sole discretion. If changes are made to this Privacy Policy, your continued use of the Site indicates your consent to the Privacy Policy as posted.

11. Contact Information

If you have any questions regarding this Privacy Policy please contact Customer Care at .